Gemstone Cluster Ring - Custom Listing Vanessa S

Where possible, if you are based in Adelaide I would love to personally hand deliver your item and say a big thank you. If you would prefer contactless delivery that's ok too and your order will be sent and insured with Australia Post or DHL.

Please let me know in the order notes or via email at hello@luxebywest.com.au or via text on 0402 204 669 if you have a preferred delivery method.

Luxe by West is excited to provide complimentary worldwide shipping on all purchases, complete with full insurance coverage and requiring a signature upon delivery. We partner with trusted carriers such as DHL or Australia Post will email you a shipping confirmation along with tracking details once your order is dispatched.

As a gentle reminder, you are accountable for any import duties, customs fees, or local sales taxes applicable in your country.

Please refer to the full shipping policy here

Once your order has been placed, please allow up to 6-8 weeks due to the Christmas break in production.

This may be brought forward or delayed in some instances. We will communicate with you should there be any delays.

Because our made-to-order pieces are uniquely crafted to your exact design, size, and metal specifications, we are unable to offer changes, cancellations, or refunds once an order is placed. This ensures that each creation is truly personalised and made just for you.