From the minute i enquired on a ring for my partner Diana was nothing short of amazing. From helping designing the ring and keeping me updated throughout the whole process. Her customer service and attention to detail was amazing. Myself and my fiance couldn’t be happier with the ring. When its time for weddings bands we will 100% be using her again.
Review by Kate who received the ring,
I am absolutely over the moon with my Petal 3.0 – 6 Claw 3.2ct Round Solitaire. From the moment I received it for my engagement, I was blown away. The craftsmanship is just incredible – the six-claw setting is so elegant and really lets the diamond shine without feeling bulky. The “petal” detail gives it such a unique and romantic touch, which makes it feel really special and unlike any other solitaire I’ve seen.
The diamond itself is perfection. The F colour VVS2 is so bright and clear, and it sparkles like nothing I’ve ever owned before. Even in low light it catches the tiniest glimmer, and I can’t stop staring at it. I’ve had so many compliments already, and every time someone sees it they’re in awe.
What I love most is how it feels on my hand – bold and eye-catching, but still timeless and classy. It’s a ring I know I’ll cherish forever, and it feels like a true investment piece. Lux by West made the whole process seamless, and I couldn’t be happier.
And thank you Dianna for all your assistance with the purchase of the ring for Kate.
Kind regards,
Justin.
The ring is absolutely beautiful. Better than we ever imagined. Diana was amazing to deal with and nothing was too much trouble through the designing process. An extra bonus is that the price was very reasonable compared to others! Thank you
Ring looks amazing. Service was first class. Could not be happier with the finished product, service and overall experience. The communications during the whole experience were fantastic.
So stoked with how my ring came out was abit skeptic with it being online but the final productis stunning and was packed very well with some chocolates would recommend to everyone and also the price was better than anything around very hard to beat
Diane was fantastic to deal with. She put in so much effort when helping me. I LOVE my ring!
I absolutely love my beautiful Luxe By West engagement ring! Diana was so wonderful with all her help through the entire process - including answering all my questions and making changes with such patience and care. I truly cannot believe the beauty of my ring which arrived quickly and beautifully packaged! Thank you Diana for making this process so effortless and so enjoyable x
Amazing service and quality , helped me right through the process of designing and creating a custom engagement ring that far exceeded my expectations!
Highly recommended.
I had a custom 3ct oval diamond ring made in 18k gold by Diana, and it turned out absolutely stunning! Diana was amazing to work with so kind, patient, and really took the time to go through every little detail with me to make sure the ring was perfect. Her customer service was incredible, and you can tell she really cares about her work. I’m so happy with how everything turned out and would 100% recommend her to anyone looking for a special piece!
Honestly there's no amount of stars that can top this, the service is immaculate super efficient and easy to deal with and the product is just incredible, absolutely stunning
Absolutely stunning piece, My partner is going to love it. Thankyou 🙂
Beautiful ring. Great customer service
Diane was amazing to work with and super helpful throughout the entire process of picking an engagement ring for my soon to be Fiancé! Would defiantly recommend for engagement rings!
Thanks again Diane!
I am so in love with my gorgeous ring!!! I am so excited to wear it everyday 😍
Love my ring. Holds special meaning for me for a number of reasons. Very happy with Diana’s service and ring quality. Highly recommend luxe by west ❤️
Amazing experience, Diana made the process so easy! The attention to detail was unmatched and I couldn’t thank her more for making the perfect ring!
I’m incredibly happy with my stunning new ring… which I got for my 30th wedding anniversary! It was custom made in Platinum and I wear it everyday. Diana was absolutely amazing with her customer service… totally recommend her stunning jewellery. Fantastic value for money! Thank you so much Diana!! ❤️
She said YES.... She loved the ring, and the entire process was seamless. I was apprehensive at first, given it was online, but we were both super happy with the outcome and the result. Recommend, any concerns, ask the questions.
A beautiful ring, that means so much and I will cherish forever. Amazing customer service, supporting local, a business that is giving back. Di puts everything she has into Luxe, and you can see it in every aspect…. the sparkle on my finger, the quality of product, her time and her understanding of what a customer wants. so happy!
Amazing quality ring and perfect customer service before and after purchase couldn’t be happier with it all
From start to finish, the experience was flawless – and that’s largely thanks to Diana, who went above and beyond to make everything special. She was patient, knowledgeable, and genuinely invested in helping me find the perfect engagement ring.
The ring itself is absolutely stunning – beautifully crafted, with incredible attention to detail.
Excellent customer service. It looks excellent as I expected.
Diana was lovely, efficient, friendly, goes above and beyond! Product is perfect! Exactly how I wanted!
Absolutely stunning and 10/10 customer service.
