Diana was fantastic. She was responsive and genuinely engaged with me in the whole process of sourcing the ring that I wanted and problem-solving to get the right sizing option too. She also was genuinely interested in and excited by the romance and story behind the piece and the relationship. Really appreciated the support, listening ear and prompt follow up and delivery. Exceptional service.
The ring is absolutely stunning. I am so in love 😍 it is exactly how I imagined it would be. Thank you for a wonderful experience
I travelled from Sydney to Adelaide to buy a ring from Luxe By West after following them on Social media. I am so happy I did, Diana was fantastic and accommodating, I love the beautiful ring I chose. Ruby was fantastic with communication. I will definitely be back to buy other jewellery in the near future. I highly recommend Luxe by West.
Absolutely 5 stars! ⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with my custom ring from Luxe by West. The quality is absolutely beautiful, and the pricing is incredible for pieces that feel every bit as luxurious as high-end jewellery.
The customer service from Di is exceptional the whole experience feels personal, genuine and luxurious from start to finish. You simply wouldn’t expect this level of quality, service and attention to detail at these prices.
I can’t wait to purchase my earrings from Di and add many more timeless pieces to my collection. Luxe by West has definitely become a favourite! ✨💍
Great quality product and service
Love it snd looks anacing with her engagement ring from them
Absolutely stunning quality, my wife loves them
I won’t buy jewellery anywhere but Luxe
It was an excellent experience from start to finish. Diana was very helpful and understanding. I had an idea of what I wanted, and Diana went to the trouble of assisting design and pricing. However, I saw a ring in her display collection that I couldn’t stop thinking about after I left our meeting. I ended up abandoning my design and purchased this most perfect ring. My now fiancée was beyond thrilled. She loves it. Thank you.
I couldn’t be happier with the wedding bands we chose. We had a relaxed appointment trying different options and were able to discuss different customisations. The rings were completed quickly and we even got to add a personalised engraving. Diana offered advice and was very patient and helpful. We are so excited to get married and wear our rings every day!
Dianna was amazing to deal with and the tennis necklace i purchased was a beautiful
I will defiantly recommend and purchase from her again
Great communication the whole way, friendly staff, quick delivery and production and great quality rings
10/10 in every aspect
I absolutely love my ring! Diana was a dream to work with. She responds promptly to inquiries, was patient with my endless questions and sourced beautiful diamonds that fit my vision. I cannot stop staring at my ring & would highly recommend Luxe/Diana for any special jewellery purchase x
Just an incredible experience from start to finish. Diana is amazing and you can hear the passion in her voice. The ring is just stunning. Cannot recommend Luxe by West highly enough.
The most beautiful thing I own!
The entire process of ordering my ring was so simple and stress-free. I chose the design, selected the right size, picked my diamond, and the team took care of the rest, bringing my dream ring to life.
Diane was wonderful to deal with throughout the process. She responded to every email within 24 hours, which made everything move quickly and meant I wasn't waiting weeks for updates. Her communication and customer service were exceptional, and I always felt informed and supported.
I couldn't be happier with my ring or the overall experience. I highly recommend them to anyone looking for a beautiful custom piece.
From designing, ordering, ring being made to order the communication was amazing! The ring is absolutely stunning and we are so happy with the quality and the whole experience!!
Could not be more happy with the entire process, absolutely in love with the final product.
Top notch service and product.
Service was outstanding, assisting with custom creations and the finished product was better than expected. And to top it off, price was more than reasonable, lower than any other options
Thank you Luxe by West, the ring is stunning! Appreciate the turnaround and incredible service.
Always amazing to deal with, and was able to ship it over night to NZ because I always leave everything to the last minute
Most amazing ring, we are both so happy with it. Thank you so much. We were both blown away at first glance.
Amazing service by Diana. My order made ring came out beautiful. I cannot keep my eyes off it. I will definitely return!
I can’t even put into words the amazing experience we had but also the most PERFECT and BEAUTIFUL ring. Diana was so responsive and knowledgeable about her diamonds and rings. She took everything I wanted and crafted the most perfect ring. It’s everything I could want.
Diana did an incredible job with this ring! My fiancé absolutely LOVES it and we have got sooo many compliments! Incredible cannot recommend Diana enough!
What can I say, other than AMAZING!!
From my first enquire to the final product, every step has been excellent!
And my now “fiancé “ can’t take her eyes off her breathtaking ring
Easy from start to finish, and a beautiful ring!
