From the minute i enquired on a ring for my partner Diana was nothing short of amazing. From helping designing the ring and keeping me updated throughout the whole process. Her customer service and attention to detail was amazing. Myself and my fiance couldn’t be happier with the ring. When its time for weddings bands we will 100% be using her again.

Very helpful with size, gave an early delivery than proposed. Highly recommended. Diana is such an amazing!! Thank you team

Review by Kate who received the ring,

I am absolutely over the moon with my Petal 3.0 – 6 Claw 3.2ct Round Solitaire. From the moment I received it for my engagement, I was blown away. The craftsmanship is just incredible – the six-claw setting is so elegant and really lets the diamond shine without feeling bulky. The “petal” detail gives it such a unique and romantic touch, which makes it feel really special and unlike any other solitaire I’ve seen.

The diamond itself is perfection. The F colour VVS2 is so bright and clear, and it sparkles like nothing I’ve ever owned before. Even in low light it catches the tiniest glimmer, and I can’t stop staring at it. I’ve had so many compliments already, and every time someone sees it they’re in awe.

What I love most is how it feels on my hand – bold and eye-catching, but still timeless and classy. It’s a ring I know I’ll cherish forever, and it feels like a true investment piece. Lux by West made the whole process seamless, and I couldn’t be happier.

And thank you Dianna for all your assistance with the purchase of the ring for Kate.

Kind regards,
Justin.

The ring is absolutely beautiful. Better than we ever imagined. Diana was amazing to deal with and nothing was too much trouble through the designing process. An extra bonus is that the price was very reasonable compared to others! Thank you

Ring looks amazing. Service was first class. Could not be happier with the finished product, service and overall experience. The communications during the whole experience were fantastic.

So stoked with how my ring came out was abit skeptic with it being online but the final productis stunning and was packed very well with some chocolates would recommend to everyone and also the price was better than anything around very hard to beat

Thank you so much Diana for making the entire experience from first contact to you personally delivering my stunning rings one I will cherish forever. Your customer service is truly amazing. Thanks again 😘

Great service from start to finish, highly recommend

Diana and lux by west made all my fiancé’s dreams come true, they made our engagement so special and allowed us with the professionalism and product to achieve her dream ring. Thank you so much for your help, you guys were so easy to deal with and guided the whole process unbelievably

Diane was fantastic to deal with. She put in so much effort when helping me. I LOVE my ring!

My partner proposed this afternoon, with an absolutely incredible ring that I keep looking at with total disbelief. He has shared his experience with me from ordering and working with Diana to create this beautiful ring. Thank you from both of us! Dean and Kate xx

I absolutely love my beautiful Luxe By West engagement ring! Diana was so wonderful with all her help through the entire process - including answering all my questions and making changes with such patience and care. I truly cannot believe the beauty of my ring which arrived quickly and beautifully packaged! Thank you Diana for making this process so effortless and so enjoyable x

Amazing service and quality , helped me right through the process of designing and creating a custom engagement ring that far exceeded my expectations!
Highly recommended.

I had a custom 3ct oval diamond ring made in 18k gold by Diana, and it turned out absolutely stunning! Diana was amazing to work with so kind, patient, and really took the time to go through every little detail with me to make sure the ring was perfect. Her customer service was incredible, and you can tell she really cares about her work. I’m so happy with how everything turned out and would 100% recommend her to anyone looking for a special piece!

Honestly there's no amount of stars that can top this, the service is immaculate super efficient and easy to deal with and the product is just incredible, absolutely stunning