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I recently worked with Diana to create a custom engagement ring for my partner, and the entire experience was incredible from start to finish. She was extremely knowledgeable, patient, and helpful throughout the whole process.

What I really appreciated was that she didn’t just push for the biggest or most expensive diamond. Instead, she took the time to understand what I wanted and showed me plenty of design options to find the perfect balance of beauty and value.

Diana also went above and beyond to explain how payments worked to ensure I was protected, which gave me great peace of mind as I was initially a bit sceptical due to her very competitive prices. She explained every step of the process clearly, so I always felt confident and informed.

The end result was a stunning, high-quality ring that exceeded all expectations. I would wholeheartedly recommend Diana and Luxe By West to anyone looking for a custom engagement ring. She truly makes the process enjoyable and trustworthy.

The ring is beautiful. Exactly as the photo. The service and communication from Dianna was amazing. I would definitely recommend purchasing from Luxe West

Thank you Diana for the beautiful ring ! Great communication and customer service !

I'm overwhelmed with how beautiful my ring is. The process from start to finish was so fun. I loved being given different options on the diamond and being part of the process.

Diana was excellent to deal with and the product is exactly what I was after

From the minute i enquired on a ring for my partner Diana was nothing short of amazing. From helping designing the ring and keeping me updated throughout the whole process. Her customer service and attention to detail was amazing. Myself and my fiance couldn’t be happier with the ring. When its time for weddings bands we will 100% be using her again.

Very helpful with size, gave an early delivery than proposed. Highly recommended. Diana is such an amazing!! Thank you team

Review by Kate who received the ring,

I am absolutely over the moon with my Petal 3.0 – 6 Claw 3.2ct Round Solitaire. From the moment I received it for my engagement, I was blown away. The craftsmanship is just incredible – the six-claw setting is so elegant and really lets the diamond shine without feeling bulky. The “petal” detail gives it such a unique and romantic touch, which makes it feel really special and unlike any other solitaire I’ve seen.

The diamond itself is perfection. The F colour VVS2 is so bright and clear, and it sparkles like nothing I’ve ever owned before. Even in low light it catches the tiniest glimmer, and I can’t stop staring at it. I’ve had so many compliments already, and every time someone sees it they’re in awe.

What I love most is how it feels on my hand – bold and eye-catching, but still timeless and classy. It’s a ring I know I’ll cherish forever, and it feels like a true investment piece. Lux by West made the whole process seamless, and I couldn’t be happier.

And thank you Dianna for all your assistance with the purchase of the ring for Kate.

Kind regards,
Justin.

The ring is absolutely beautiful. Better than we ever imagined. Diana was amazing to deal with and nothing was too much trouble through the designing process. An extra bonus is that the price was very reasonable compared to others! Thank you

Ring looks amazing. Service was first class. Could not be happier with the finished product, service and overall experience. The communications during the whole experience were fantastic.

So stoked with how my ring came out was abit skeptic with it being online but the final productis stunning and was packed very well with some chocolates would recommend to everyone and also the price was better than anything around very hard to beat

Thank you so much Diana for making the entire experience from first contact to you personally delivering my stunning rings one I will cherish forever. Your customer service is truly amazing. Thanks again 😘

Great service from start to finish, highly recommend

Diana and lux by west made all my fiancé’s dreams come true, they made our engagement so special and allowed us with the professionalism and product to achieve her dream ring. Thank you so much for your help, you guys were so easy to deal with and guided the whole process unbelievably

Diane was fantastic to deal with. She put in so much effort when helping me. I LOVE my ring!