Jess Diamond Floral Pendant and Chain

Ready-to-ship rings will be sent out within 2 working days. If resizing is required please let us know.

Where possible, if you are based in Adelaide I would love to personally hand deliver your item and say a big thank you. If you would prefer contactless delivery that's ok too and your order will be sent and insured with Australia Post or DHL.

Please let me know in the order notes or via email at hello@luxebywest.com.au or via text on 0402 204 669 if you have a preferred delivery method.

Luxe by West is excited to provide complimentary worldwide shipping on all purchases, complete with full insurance coverage and requiring a signature upon delivery. We partner with trusted carriers such as DHL or Australia Post will email you a shipping confirmation along with tracking details once your order is dispatched.

As a gentle reminder, you are accountable for any import duties, customs fees, or local sales taxes applicable in your country.

Please refer to the full shipping policy here

We're so passionate about sharing the love of Australian Opals, and our goal is to showcase their beauty through our product photography.

Using additional lighting, we strive to present them as authentically as they appear in natural daylight. However, it's important to remember that opals exhibit varying colours under different lighting conditions.

So while we do our best to capture their essence, please understand that variations will occur. It's all part of their enchanting personality!

If in doubt please feel free to reach out to us.

In our rings, we exclusively solid opals and solid boulder opals (never doublets or triplets) ensuring their hardiness.

While opals are perfectly fine to wear every day or even get wet, it's best to handle them with care and avoid impacts. We suggest removing all jewellery before activities like swimming, cleaning, or exercising just to keep them safe.

To clean solid opal, opt for a gentle approach using mild detergent in warm water along with a soft toothbrush or cloth. Avoid harsh substances such as bleach or abrasive cleaners or ultrasonic cleaners as these may damage your stone.

We provide complimentary resizing for all our rings if they don't fit perfectly, but please be aware that you'll be responsible for the postage and insurance costs. In some instances if re-sizing isn't an option your ring will be re-made at no additional cost.

Please refer to our sizing guide here before placing your order to ensure a perfect fit.